Delivery Information and Returns Policy

We will send personalised items within 2 days, sometimes sooner, sometimes later depending on workload and time of year, if your order is needed by a certain date, let us know when you place your order.


Our Returns Policy:

We gladly accept returns and exchanges

Contact us within: 14 days of delivery
Ship items back within: 30 days of delivery
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:

Custom or personalised orders
  • Conditions of return - Buyers are responsible for return shipping costs. If we have made an error with your personalisation details, we will refund any return shipping costs back to you.  If the item is not returned in its original condition, the buyer is responsible for any loss in value.